TERMS & CONDITIONS OF DETOUR
Detour acts only as an agent for the various independent suppliers that provide hotel accommodations, transportation, sightseeing, activities, or other services connected with this tour. Such services are subject to the terms and conditions of those suppliers. Detour, LLC and their respective employees, agents, representatives, and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by the negligence, defect, default of any company or person in performing these services. Responsibility is not accepted for losses, injury, damages or expenses of any kind due to sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws, or other such causes. All services and accommodations are subject to the laws and regulations of the country in which they are provided. Detour, LLC is not responsible for any baggage or personal effects of any individual participating in the tours /trips arranged by Detour, LLC. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.
If you cancel the trip at any point after confirmation, you will forfeit a $100 per person handling fee to Detour. This is separate and in addition to the fees, deposits, and payments potentially owed to the tour operator (see information below).
If you decide to make any changes to your trip (changes to your itinerary, travel dates, tours, or accommodations) after it is booked, you will incur a $50 change fee per person, per change. Unavoidable changes (such as those imposed by an international flight schedule change) will not incur this fee. Adding on services before or after your confirmed tour will not incur this fee.
Rate Changes to Domestic Flights, Park Entrance Fees, Government Taxes and Fuel Surcharges:
The rates for all these items are subject to change at any point and these fees or fee changes can be imposed on any trip, even after a trip has been confirmed and paid for in full. These rate changes are beyond the control of Detour or our local operating partners. Oftentimes, these changes are imposed by government decree and take effect immediately. While this is a rare occurrence and the rate changes themselves are typically quite small, these changes are unpredictable and sometimes unavoidable. Travelers are responsible for any additional costs or fees due to these rate changes, even after the trip is paid in full.
Checking Your Passport Expiration Date:
Some governments, notably Ecuador’s and Peru’s, require that your passport is valid for at least six months after you depart the country. Other countries require your passport to be valid for three months after you depart the country.
It is your responsibility as a traveler to check the entry/exit regulations of the country you are traveling to and to check our passport expiration date to ensure it is valid for your dates of travel.
Passports and Traveler Details:
Passengers are responsible for sending up-to-date and correct information that is requested in the “Trip Reservation Form.” If any of those details change, it is the passenger’s responsibility to notify Detour of the change before the trip departure. If you need to renew your passport prior to your trip, you must notify Detour that you will be renewing your passport and you will have to email a scanned copy of both your old and new passports to Detour. Additionally, you will have to bring both passports with you on your trip. Please make sure that you request to receive your old passport at the start of the renewal process.
Airport transfer rates are based on group size with the assumption that all travelers will be taking the same transfer. If some travelers in your personal group arrive or depart on different days or at different times, additional airport transfers will have to be booked and the passenger is responsible for this additional cost.
TROPIC TERMS AND CONDITIONS
THE NATURE OF THE TRIPS
Tropic specialises in trips that run mostly in remote or developing areas. You must be aware of the possible dangers of this type of travel (e.g. limited medical facilities in some areas, mountain and river travel, non standard accommodation), and that conditions can mean a greater risk of discomfort, sickness, theft, natural disaster, etc.
* If cancellation is received before 120 days prior to the excursion date the first deposit will be forfeited as a cancellation fee.
* If cancellation is received between 59 or less days prior to the excursion date: 100% of the full cost.
* Some different cancellation fees may apply for some Galapagos cruises. We will let you know when is necessary.
Price The prices quoted may be subject to surcharges on the following: currency fluctuation, aircraft fuel costs, local transport costs, dues, taxes or fees for services such as landing or departure taxes fees at ports or airports, governmental actions
CHILDREN AND INFANTS
The risks of taking children on a trip are entirely the responsibility of the adults accompanying them.
TROPIC Ecological Adventures Cia. Ltda. acts only as agent for the passenger in regard to travel, whether by surface, air or water, by whatever means of transport whether it be mechanical, non-mechanical or animal and assumes no liability for injury, damage, loss, accident, death, delay or irregularity which may be occasioned either by reason of defect in any vehicle or other means of transport or for any reason whatsoever or through the act of default of any hotels, carrier, boat, restaurant, company or person rendering any of the services included on the trip, or any other circumstances beyond their direct control. Tropic and or its agents accept no responsibility for losses or additional expenses due to the delay or changes in air schedules, loss of (or damage to) baggage or any article belonging to the passenger, sickness, personal health, weather, strikes, fires, explosions, earthquakes, floods, epidemics, conditions of trails, river levels, road conditions, transportation delays, wars, accidents, chance, acts of God, force majeure or other causes. Any and all such losses or expenses will have to be borne by the passenger, as tour rates provide for arrangements only for the time stated