TERMS & CONDITIONS OF DETOUR

Detour’s Disclaimer:
Detour acts only as an agent for the various independent suppliers that provide hotel accommodations, transportation, sightseeing, activities, or other services connected with this tour. Such services are subject to the terms and conditions of those suppliers. Detour, LLC and their respective employees, agents, representatives, and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by the negligence, defect, default of any company or person in performing these services. Responsibility is not accepted for losses, injury, damages or expenses of any kind due to sickness, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws, or other such causes. All services and accommodations are subject to the laws and regulations of the country in which they are provided. Detour, LLC is not responsible for any baggage or personal effects of any individual participating in the tours /trips arranged by Detour, LLC. Individual travelers are responsible for purchasing a travel insurance policy, if desired, that will cover some of the expenses associated with the loss of luggage or personal effects.

Cancellations: 
If you cancel the trip at any point after confirmation, you will forfeit a $100 per person handling fee to Detour. This is separate and in addition to the fees, deposits, and payments potentially owed to the tour operator (see information below).

Trip Changes:  
If you decide to make any changes to your trip (changes to your itinerary, travel dates, tours, or accommodations) after it is booked, you will incur a $50 change fee per person, per change.  Unavoidable changes (such as those imposed by an international flight schedule change) will not incur this fee.  Adding on services before or after your confirmed tour will not incur this fee.

Rate Changes to Domestic Flights, Park Entrance Fees, Government Taxes and Fuel Surcharges: 
The rates for all these items are subject to change at any point and these fees or fee changes can be imposed on any trip, even after a trip has been confirmed and paid for in full.  These rate changes are beyond the control of Detour or our local operating partners.  Oftentimes, these changes are imposed by government decree and take effect immediately.  While this is a rare occurrence and the rate changes themselves are typically quite small, these changes are unpredictable and sometimes unavoidable.  Travelers are responsible for any additional costs or fees due to these rate changes, even after the trip is paid in full.

Checking Your Passport Expiration Date: 
Some governments, notably Ecuador’s and Peru’s, require that your passport is valid for at least six months after you depart the country. Other countries require your passport to be valid for three months after you depart the country.

It is your responsibility as a traveler to check the entry/exit regulations of the country you are traveling to and to check our passport expiration date to ensure it is valid for your dates of travel.

Passports and Traveler Details: 
Passengers are responsible for sending up-to-date and correct information that is requested in the “Trip Reservation Form.”  If any of those details change, it is the passenger’s responsibility to notify Detour of the change before the trip departure.  If you need to renew your passport prior to your trip, you must notify Detour that you will be renewing your passport and you will have to email a scanned copy of both your old and new passports to Detour.  Additionally, you will have to bring both passports with you on your trip. Please make sure that you request to receive your old passport at the start of the renewal process.

Airport Transfers:  
Airport transfer rates are based on group size with the assumption that all travelers will be taking the same transfer.  If some travelers in your personal group arrive or depart on different days or at different times, additional airport transfers will have to be booked and the passenger is responsible for this additional cost.

 

QUASAR EXPEDITIONS TERMS AND CONDITIONS

CHARTERS

I. Charter Booking & Payments (Applies to Cruises Only)

The following payment schedules and amounts apply to cruise Charters:

Bookings Made:

331 days or more prior to departure:

  • A non-refundable 1st deposit of 15% of the gross charter price is due at the time of booking.
  • A non-refundable 2nd deposit of 10% of the gross charter price must be received 330 days prior to departure.
  • A non-refundable 3rd deposit of 25% of the gross charter price must be received 210 days prior to departure.
  • Final non-refundable payment is due 65 days prior to departure.

330 to 211 days prior to departure:

  • A non-refundable 1st deposit of 25% of the gross charter price is due at the time of booking.
  • A non-refundable 2nd deposit of 25% of the gross charter price must be received 210 days prior to departure.
  • Final non-refundable payment is due 65 days prior to departure.

210 to 66 days prior to departure:

  • A non-refundable deposit of 50% of the gross charter price is due at the time of booking.
  • A final non-refundable payment is due 65 days prior to departure.

65 days or less prior to departure:

  • Final non-refundable payment for the full amount of the charter is due at the time of booking.

Important Notes:

  • Chartering a vessel involves a serious financial commitment for which The Charterer assumes all responsibility and risk and is in no reason or circumstance exempt from the Tour Company’s charter cancellation policies.
  • Moving a confirmed charter to a future date is considered a charter cancellation if the cancellation is made within the dates stipulated on the Charter Cancellation policy.
  • If booking was confirmed more than one year before sailing and said booking is cancelled 320 or more days before departure, 25% of the initial deposit can be used as a partial deposit for a future sailing.
  • The Tour Company strongly urges The Client to recommend The Passenger to purchase a good travel insurance policy that includes trip cancellation, interruption coverage and baggage loss protection.

II. Charter Cancellation Policy (Applies to Cruises Only)

The following cancellation penalties will be applied at the cut-off times indicated below:

Cancellations Made:

331 days or more prior to departure:

  • All payments received are non-refundable.

330 days to 211 days prior to departure:

  • All payments received are non-refundable and due payments will be applied as cancellation penalty.

210 to 66 days prior to departure:

  • All payments received are non-refundable and due payments will be applied as cancellation penalty.

65 days or less prior to departure:

  • Full charter price will be applied as cancellation penalty.

GROUP BOOKINGS

3 or more cabins or 5 or more spaces booked at the same time by The Client are considered by the Tour Company as a group booking.

I. Group Bookings & Payments

The following payment terms and schedules apply for cruises and respective land based tours:

Bookings Made:

211 days or more prior to departure:

  • GRACE: A 1st non-refundable deposit of $500 per passenger is due at the time of booking.
  • EVOLUTION: A 1st non-refundable deposit of $500 per passenger is due at the time of booking.
  • A 2nd non-refundable deposit of 35% of the gross FIT price must be received 210 days prior to departure.
  • Final non-refundable payment is due 65 days prior to departure.

210 to 66 days prior to departure

  • A non-refundable deposit of 50% of the gross FIT price is due at the time of booking.
  • Final non-refundable payment is due 65 days prior to departure.

65 days or less prior to departure:

  • A non-refundable payment for the full FIT price is due at the time of the booking.

II. Group Cancellation Policy (Applies to Cruises Only)

The following cancellation penalties will be applied at the cut-off times indicated below when a minimum of 3 pax of the group cancel: (If a maximum of 2 pax of the group decide to cancel, FIT Cancellation Policy will apply to each canceling passenger) Invoicing will be adjusted to reflect such a cancellation.

Cancellations Made:

211 days or more prior to departure

  • All deposits received are non-refundable.

210 days to 66 days prior to departure

  • All payments received are non-refundable and due payments will be applied as cancellation penalty, but 25% of the payments made can be applied to a future cruise* provided that Tour Company receives proof that the future booking is made by (or for) the same passengers who made the cancellation.

65 days or less prior to departure

  • All payments received are non-refundable and due payments will be applied as cancellation penalty and cannot be applied to a future cruise.
  • A future cruise is any departure (subject to availability) within 12 months of the original departure date. The applicable rates and policies will be the ones corresponding to the new cruise departure date.

BOOKINGS FOR INDIVIDUAL TRAVELERS (FITs)

I. FIT Bookings & Payments

The following payment schedule and amounts apply for cruises and respective land based tours:

Important Notes:

  • The price of a cruise is based on double occupancy (2 passengers sharing a cabin). If The Passenger does not want to share and wishes to secure a cabin for themselves, they can do so by paying an additional single supplement fee as stated in 2016 pricing.
  • The price of land based tours is based on single, double or triple occupancy, as requested by client. Single supplements will be applied according to the policies of the hotels and providers of the services used.

II. FIT Cruise Cancellation Policy

The following cancellation penalties will be applied at the cut-off times indicated below:

66 days or more prior to departure:

  • $500 per person is forfeited

65 days or less prior to departure:

  • The full FIT prices will be applied as cancellation penalty.