Need to cancel your trip? No problem!

Shop online with the comfort of knowing it is simple to cancel your trip, and that if you cancel more than 60 days before your trip's start date you will receive a full refund.   Should you need to cancel within 60 days of your trip the local travel provider's cancellation policies will apply.   Note, however, that Detour makes it easy for you to switch passengers up to seven days before the trip launch date to help you avoid cancellation fees.

Cancellation more than 60 days before your trip start date

If you need to cancel your trip more than 60 days before the trip start date, you will receive a full refund.   It's that simple.    

Cancellation within 61 days of your trip start date

Because Detour is a marketplace that sells local travel provider's trips and does not operate any trips itself, and because we do not impose our policies on our providers, we follow each provider's cancellation policies regarding cancellation of their trips within 60 days of the start date. Please see the Provider's Policies tab on the trip you would like to cancel.   Generally speaking, however, if you cancel your trip 31-60 days before the trip start date there is a penalty of 50% of the trip cost, and if you cancel within 30 days before the trip the penalty is 100% of the trip cost and there is no refund whatsoever for any reason.

Change Passengers On a Trip

You can change passengers on any trip by updating the passenger information up to seven (7) days before the trip start date.   This means that if you or one of the other members of your party cannot make it on a trip you can replace that person with another traveler at no cost, and thus avoid cancellation penalties!

Travel Insurance

Travel insurance can help protect you in the event an unplanned medical condition forces you to cancel your trip within 60 days of the trip departure date.   Detour highly recommends that you purchase Travel Insurance that includes emergency evacuation and repatriation coverage, as well as trip cancellation (for covered reasons only), interruption and delay coverage, baggage loss and delay protection, and worldwide emergency assistance.   Trip cancellation coverage will protect you if you become ill or injured prior to your trip.  

Travel Guard Essential

Detour recommends Travel Guard Essential , or similar coverage, where you receive basic coverage in the event of unforeseeable trip related expenses such as:

•  Trip cancellation, interruption and delay

•  Emergency medical treatment or evacuation

•  Lost, stolen or damaged baggage or personal effects 

•  Baggage delay 

Travel Guard Essential Expanded Coverage if purchased within 15 days of initial trip deposit

If you purchase within fifteen days of your initial deposit, you have the option of purchasing  Travel Guard's Essential Expanded Coverage which includes all the coverage in the Travel Guard Essential , plus the following:

•  Coverage for financial default of an airline, a cruise line or tour operator. (Financial default is not covered for all travel suppliers.)

•  Coverage for pre-exisiting medical conditions that could eventually cause you to cancel or interrupt your trip.

•  Coverage for a terrorist incident in a city listed on your itinerary within 30 days of your scheduled arrival.

•  Flight Guard: This addition of $25,000 will cover you in the event of loss of life while you are traveling in the air.

•  Family Coverage: One child 16 or under will receive coverage for every adult that purchases this travel insurance protection plan at no additional cost.